News

18 Aug 2026

KRA Develops Kenya's First Sign Language Glossary for Tax and Customs Terminology

What happened

The Kenya Revenue Authority (KRA) has announced plans to develop Kenya's first-ever sign language glossary for tax and customs terminology. This move is aimed at enhancing accessibility and inclusivity in tax administration, particularly for individuals with hearing impairments. According to reports, the glossary will provide a comprehensive list of tax and customs terms in sign language, facilitating better understanding and compliance among the deaf community.

Context and background

The KRA's decision to develop a sign language glossary is a significant step towards promoting inclusivity in tax administration. The authority has recognized the need to cater to the diverse needs of all taxpayers, including those with disabilities. The glossary will be developed in collaboration with relevant stakeholders, including organizations representing the deaf community. This initiative is expected to enhance tax compliance and reduce barriers to access tax services for individuals with hearing impairments.

The development of the sign language glossary is also in line with the KRA's strategic plan to enhance taxpayer experience and improve tax administration. The authority has been working to simplify tax processes and provide accessible services to all taxpayers. The introduction of the sign language glossary is a key milestone in this effort, demonstrating the KRA's commitment to inclusivity and accessibility.

The KRA's initiative has been welcomed by stakeholders, including organizations representing the deaf community. The development of the sign language glossary is seen as a significant step towards promoting equal access to tax services and enhancing tax compliance among individuals with hearing impairments. The glossary is expected to be launched in the coming months, and it will be available on the KRA's website and other accessible platforms.

Compared with what is normal

The development of a sign language glossary for tax and customs terminology is a unique initiative in Kenya. While there have been efforts to promote accessibility in tax administration, the development of a comprehensive sign language glossary is a first in the country. The KRA's initiative is expected to set a precedent for other government agencies and organizations to follow, promoting inclusivity and accessibility in their services.

  • The KRA's sign language glossary is expected to enhance tax compliance among individuals with hearing impairments.
  • The glossary will provide a comprehensive list of tax and customs terms in sign language, facilitating better understanding and compliance.
  • The development of the sign language glossary is a key milestone in the KRA's effort to enhance taxpayer experience and improve tax administration.
Why it matters

The development of the sign language glossary matters because it promotes inclusivity and accessibility in tax administration. The glossary will enable individuals with hearing impairments to better understand tax and customs terminology, facilitating compliance and reducing barriers to access tax services. The initiative also demonstrates the KRA's commitment to promoting equal access to tax services and enhancing taxpayer experience.

The sign language glossary is expected to have a positive impact on the deaf community, enabling them to navigate tax processes with ease. The glossary will also promote tax compliance, reducing the risk of non-compliance and associated penalties. Furthermore, the initiative is expected to enhance the KRA's reputation as a taxpayer-centric organization, committed to promoting inclusivity and accessibility.

Practical steps
  • Individuals with hearing impairments can look forward to accessing the sign language glossary on the KRA's website and other accessible platforms.
  • Taxpayers can take advantage of the glossary to enhance their understanding of tax and customs terminology.
  • Organizations representing the deaf community can collaborate with the KRA to promote the use of the sign language glossary and enhance tax compliance among their members.

The Tax Planning & Compliance service can help individuals and businesses of tax administration, including accessing the sign language glossary and ensuring compliance with tax laws and regulations.

Book a consultation with Beavoren Ventures today and let us handle your compliance, books, and advisory in one place.

Disclaimer: This article is informational and does not constitute formal tax, audit or legal advice. For guidance specific to your circumstances, please contact Beavoren Ventures.